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Elements and Performance Criteria

  1. ELEMENTS
  2. Determine stock requirements
  3. Purchase floristry stock.
  4. Monitor receipt of floristry stock.
  5. Maintain stock levels and records.
  6. Minimise stock losses.
  7. Coordinate stocktakes or cyclical counts.
  8. Determine stock requirements
  9. Purchase floristry stock.
  10. Monitor receipt of floristry stock.
  11. Maintain stock levels and records.
  12. Minimise stock losses.
  13. Coordinate stocktakes or cyclical counts.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

order these types of perishable and non-perishable floristry stock for two supply periods according to evaluation of given business data:

fresh and dry flower and plant materials:

non-Australian species whether they are grown in Australia or overseas

Australian species

gift cards

gifts

novelties

perishable food

potted plants

wrapping and packaging materials.

monitor the receipt of ordered stock for the above two supply periods

coordinate one stocktake

generate these types of reports:

three stock level reports

three stock performance reports

three stock loss reports

one stocktake report.


Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

principles of stock control:

rotation and replenishment

product life cycle and maximising the use of all stock

checking for fast and slow moving items

financial implications of stock level control

types of business data and methods used to forecast required stock levels:

historical sales figures

stocktake figures

stock loss reports

future confirmed special orders, special occasions and events

typical standard business periods and peak seasons for the floristry industry

sources of information for floristry products, suppliers and costs

methods used to calculate cost-effective order quantities for flower and plant materials, ancillary merchandise, wrapping and packaging materials

methods used to process stock orders:

email

on-line

telephone

face-to-face for immediate collection

a range of formats for, contents and use of:

purchase records

supplier purchasing agreements and terms of trade

order and delivery documentation

stock recording documentation

stock level reports

stock performance reports

stock loss reports

stocktake and cyclical count reports

floristry industry and organisational procedures for:

ordering stock

inspecting the quality incoming stock

recording incoming stock

recording quantity discrepancies and quality deficiencies

recording stock levels

monitoring stock performance

maintaining stock security

completing stocktakes and cyclical counts

organisational stock reorder cycles

optimum environmental storage conditions, including temperature, light and humidity controls, for:

a wide variety of fresh, dry and preserved flower and plant materials

perishable food commonly sold by the floristry industry

reasons for stock loss and spoilage and methods used to control loss

features and functions of computerised stock control software systems.